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The phone never goes unanswered again.
GearHead's AI Phone Agent picks up when your front desk can't, answers common questions, books appointments directly into your scheduler, captures leads with full enrichment, takes detailed messages with patient context, and escalates emergencies to humans in real time.
Most business owners lose 20-40% of inbound calls because no one's available to pick up. Voicemail catches half. The other half hangs up and calls a competitor. The AI Phone Agent picks up every call, handles the routine stuff completely, captures everything for your CRM, and escalates anything that needs a human. Built on Cartesia voice tech for sub-1200ms response, fast enough that callers don't realize it's not a person.
What it does for you
It's not just an answering machine with extras. Here's what it actually does.
Books appointments live
Connects directly to your calendar or scheduling system. Caller asks for an appointment, the agent finds an opening, confirms it, sends a confirmation text, all without holding the line.
Captures leads with enrichment
New customer calls? Agent collects name, contact info, intent, and budget signals. Enriches against Apollo for B2B leads. Pushes to your CRM with full context, not just a phone number.
Escalates emergencies
Recognizes urgent situations, medical concerns, after-hours emergencies, angry escalations, and routes to a human in real time with full context. No customer left waiting.
Detailed message handling
When something needs a human, the agent takes a real message, purpose, urgency, key details, callback availability. Sends a clean summary to the right person via email, SMS, or Slack.
Persona-matched voice
Powered by Cartesia Sonic-3 and ElevenLabs. Pick from the GearHead persona voices, warm Nicole for care practices, professional Kathy for medical offices, direct Vicky for trades dispatch.
Knows your business
Connected to your business memory. Knows your hours, services, pricing, locations, common questions, and current promotions. When a returning caller phones, it recognizes them and pulls context.
From setup to running in minutes
Connect a number
Port an existing line, set up call forwarding, or get a new number. Works with your existing phone system.
Train it on your business
A walkthrough captures your hours, services, common questions, and routing rules. Takes about 45 minutes during onboarding.
Choose a voice
Pick from the GearHead persona voices. We tune the script and tone for your industry.
Go live with a safety net
Starts with human review on every call, you approve responses for 1-2 weeks before going fully autonomous. You control how much it handles.
Who's using AI Phone Agent
Books appointments overnight
Patient calls at 8pm to reschedule. Agent looks up the patient, finds an opening that matches their preferences, confirms, sends a text reminder. Front desk sees it logged the next morning.
Captures the leak emergency
Caller has a burst pipe. Agent recognizes the urgency, gathers location and contact info, escalates to your on-call tech via SMS with full context. Tech is dispatched in under 4 minutes.
Warm intake with the Nicole voice
Prospective client calls about therapy services. Agent (Nicole-voiced for warmth) gathers intake info gently, books a 15-minute consultation, sends scheduling details. No clinical-cold call center feel.
After-hours intake
Potential client calls at 7pm about an estate matter. Agent gathers conflict-check info, captures their question, books a paid consultation. Partner sees the full intake the next morning.
Stop missing calls. Hear it in action.
Book a walkthrough and we'll demo the phone agent live, including a sample call for your specific industry.